Care Orchestrator
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You must have Clinical User,or Clinical Assistant permissions to perform these tasks.

This help topic describes functionality that may not be part of the feature set in use at your company.

Add and Assign Devices, Connectivity and Accessories

The equipment section allows Clinical Users to add and assign equipment and devices in the system. You can add device serial numbers independently of creating prescriptions.

Note: Equipment, prescriptions, therapy data, and patient activity log entries will be displayed in Care Orchestrator for unsupported devices.

Note: A therapy device must be assigned to a patient in Care Orchestrator for data to be received successfully from a modem.

For the tasks below, begin by displaying the Equipment section.

  1. Open the Patient page for the desired patient. For detailed instructions, see View Patient. 

    Patient information displays. 

  2. Click the Equipment tab.

    Equipment section displays three sections:  Devices, Connectivity and Accessories.

Add and Assign Device

To assign a device:

  1. Under Devices, a Generic device is displayed.

  2. Enter the Serial number, Assignment date, and Data source of the equipment and click the Save button.

Note: If the serial number for the device is currently unknown, but you want to indicate that the patient already has a device, click the Save button with a blank serial number. Once the serial number for the device is available, update the information.

Note: Once a device is saved, the following status indicators in the Data source column are automatically updated when data is received or connectivity is updated:

When data is received:

None: Connected or Removable

Removable: Connected

Connected: Needs manually updated or corrected.

Hub activity:

None: Hub unassigned or device disassociated.

Connected (updated on first incoming data download): Hub assigned or device associated.

Note: Enter the EverFlo Connect Module's serial number as the Equipment Assignment device serial number to receive data from an EverFlo Oxygen Concentrator.

Note: You will receive a message when attempting to assign a device that is currently assigned to another patient. If you are an authorized clinical user for both patients, you are able to reassign the device. Verify that you are moving the device to the appropriate patient. Make sure that any existing therapy data has been removed from the device before reassigning it to a new patient. Refer to the device's Provider Guide for instructions. If an SD card was used by a patient, make sure the new patient receives a new SD card or an SD card that has been erased (see Clearing Removable Media).

Note: Connected and applicable devices will display a Sync icon on the Equipment page. Clicking the Sync icon will send an on-demand updated prescription to the device and a "Sync Requested" entry will be added in the activity log.

 

Device is assigned to the patient.

See Edit Devices and Accessories to update device settings.

Device Category

The Category field is blank by default.  It will remain blank until a device category is identified by an Rx or Device Type is reported in Data Download.  This is an auto-populated field and cannot be edited.

Device Categories:  

Auto-populated:
Ventilation Ventilation - Life support ventilators (Trilogy, Trilogy Evo), AutoSV devices, non-invasive ventilators, etc.
Sleep Sleep - CPAPs, BiPAPs, etc.
Oxygen Oxygen - Oxygen concentrators, etc.
Sleep Diagnostics Sleep Diagnostics - Alice N1 Home Sleep Study, etc.
All other devices All other devices - Based on Device Model identified in the Prescription or First Therapy Data Download.

"Device Category Saved" will display as a Status in the Patient Activity Log along with Device Category.

Device category displays in Patient Search results.  It also displays on the Patients Report as column and filter and in Tasks.

 

Add and Assign Connectivity

Care Orchestrator allows users to associate devices with hubs.

Note: Hub connectivity, like other Care Orchestrator features, may not be available in your market or for your organization.

To assign connectivity:

  1. Click the Add connectivity button .

    Connectivity section enables.

  2. Enter the hub Serial number and select a compatible device from the Device association pull-down menu, then click Save. If an option under Device association is selected, a Pending Association icon and the following message appear: Device association request submitted. Please check Activity Log for updates.

    Note: A successful device association is indicated with an Associated icon , and an unsuccessful device association is indicated with a Failed to Associate icon . If the device is not compatible, a Not Compatible message displays with the connectivity and device serial numbers.

    Note: A hub can have multiple devices associated with it.

    Note: Device association is not required to assign a hub to the patient.

    Note: If a hub device serial number is already assigned to a patient within your organization, you can Reassign the device to the current patient. When prompted with a Reassign Connectivity option, click Reassign to the device to the current patient.

  3. If an associated device is unassigned, the device displays a Pending Disassociation icon or Failed to Disassociate icon . If a device disassociation is successful, the device is removed from the Associated Device list.

  4. All device association activity is updated in the Patient Activity Log.

Add and Assign Accessory

To assign an accessory:

  1.  In the Accessories area, click the Add accessory button .

    Accessories section enables.

  2. Under Accessory type, choose  an accessory (mask, humidifier, cushion, tubing, etc.), enter the accessory information such as model and detail, then click the Save button.

    Accessory is assigned to the patient.

    See Edit Devices and Accessories to update accessory settings.

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