Patient Compliance and Compliance Report

When a patient reaches compliance by completing their required therapy based on applicable compliance rules, they will be marked as Compliant in Care Orchestrator. Their status updates once they satisfy the therapy usage requirements for their devices. See Compliance Determination for more information about how compliance is determined.

A patient's compliance is displayed as "Compliant" at the right of the Patient Details banner. Non-compliant patients will not see any compliance information until they achieve compliant status.

Compliance Report

After patients are marked as Compliant, clinicians (clinical users) will receive a task with a link to their patient's Compliance Report. Click on the link in the task to view the Compliance Report for the patient.

A copy of the Compliance Report will also appear on the Documents tab for that patient.

Note: For Trilogy and Sleep patients, a new task is generated when compliance is achieved, and compliance reports are generated. Trilogy and Sleep compliance reports are available in the Compliance Achieved task details.

To view the Compliance Report from the Documents tab:

Click the Documents tab under a patient's profile.
Documents list displays.
Locate the Compliance Report in the Documents list in the desired category and double-click the report name to open it. Identify the desired report by using the Name, Type, Added Date, and Added By information.

Note: Compliance Reports are named "Compliance Report" and their type is "Compliance." They are added by the "System" and their added date is the date the report was generated.

Note: When a patient is 100% compliant over a 90 day period, the Best Compliant Days Summary report will show the first 30 days of the period regardless of the actual usage on those days. The date range is always the first 30 days regardless of higher average daily usage in later date ranges.

Selected report opens in a new browser window.

Review the report information.

Optional:
Click the close button in your browser to close the report.
Click the print button in your browser to print the report.
Click the Care Orchestrator tab in your browser to return to the application.

Warning: The data provided in reports is only one of several elements to consider when evaluating the effectiveness of the therapy. This data should not be used in the diagnosis of a patient's condition.

Note: While your report may contain data from multiple therapy devices, the therapy device name and corresponding serial number displayed in the report header represents the therapy device which last reported data in the report.

Warning: Data originating in Care Orchestrator, and transferred to removable media, downloaded and/or printed, contains sensitive personal data, and should be treated in a confidential manner. It is your responsibility to control the use and distribution of these outputs to only authorized individuals.