You must have Clinical User,or Clinical Assistant permissions to perform these tasks.

Send a Mask Selector Patient Invitation

Note:  This function must be set up with Product Support.

The Mask Selector Patient Invitation provides the means for DMEs to invite the patient to access the Philips Mask Selector 2D application, initiate a facial scan and receive mask suggestions that are then pushed to Care Orchestrator.

To Invite a Patient:

1. Click the Patients tab.
   The Patient search and a list of all patients displays.

2. Select whether to search by the patient's Name, External ID, Patient reference or Device serial number.

Note:  Once the category to search by is selected, that option will remain the default search option for the remainder of the user's login.  It will return to the system-wide default upon the next login. 

3. When either the Search by Name, External ID or Patient reference are selected as the main search criteria, expanded search options are available.  Click the More options link located beneath the Search field.

The Date of birth, Postal code and Phone number search fields are displayed, which allows for more detailed searching.  

4. Enter the main search item in the upper Search field and, if desired, enter the expanded search information in the respective Search field, then click the Search button.

Based on entered information, relevant patients display.

Note:  When searching by Date of birth, the entered date cannot be in the future and must be in the correct date format as displayed beneath the field.

Note:  When searching by Postal code, the entry must be an exact match for the data entered into the Search field.

Note:  When searching by Phone number, only numeric text is allowed in the Search field and the entry must be an exact match for the entered data in order to be displayed in the Patients list.

Note:  The Search button is disabled until valid search criteria is entered into one or more of the additional search fields.

5. Click the desired patient name to open the Patient window.

Patient information displays.

6. On the Equipment tab under Accessories, click the Invite Patient button .

The Mask Selector Invitation window displays.   

7. Ensure that the patient's email address is correct then click the Send Email button.

An invitation email, with the link to Philips Mask Selector 2D included, is sent to the patient.

 

To view existing invitations:

1. Click the Patients tab.

The Patient search and a list of all patients displays.

2. Select whether to search by the patient's Name, External ID, Patient reference or Device serial number.

Note:  Once the category to search by is selected, that option will remain the default search option for the remainder of the user's login.  It will return to the system-wide default upon the next login. 

3. When either the Search by Name, External ID or Patient reference are selected as the main search criteria, expanded search options are available.  Click the More options link located beneath the Search field.

The Date of birth, Postal code and Phone number search fields are displayed, which allows for more detailed searching.  

4. Enter the main search item in the upper Search field and, if desired, enter the expanded search information in the respective Search field, then click the Search button.

Based on entered information, relevant patients display.

Note:  When searching by Date of birth, the entered date cannot be in the future and must be in the correct date format as displayed beneath the field.

Note:  When searching by Postal code, the entry must be an exact match for the data entered into the Search field.

Note:  When searching by Phone number, only numeric text is allowed in the Search field and the entry must be an exact match for the entered data in order to be displayed in the Patients list.

Note:  The Search button is disabled until valid search criteria is entered into one or more of the additional search fields.

Based on entered information, relevant patients display.

5. Click the desired patient name to open the Patient window.

Patient information displays.

6. On the Equipment tab under Accessories, click  the down arrow for the Mask Selector Invitation area .

If an invitation exists, the entry displays showing the status, which can be Sent, Accepted or Expired.

Note:  A status of Expired occurs if the patient never clicks the link after 30 days OR if a DME/user sends a new email invitation.

Note:  If the status is Expired, the DME/user must send a new email invitation to the patient.

 

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