External Authorizations

The External Authorization feature allows Administrators to give external organizations access to patient records in your organization.

Note: Before giving an external organization access to your organization's patient records, make sure that you have verified that access level appropriately.

Note: When a company is migrated from EncoreAnywhere to Care Orchestrator, user accounts in EncoreAnywhere are set to Inactive. Users can no longer access their accounts in EncoreAnywhere; however, external companies that have permission to see data for the company in EncoreAnywhere maintain their read-only access. If the company in Care Orchestrator terminates their business relationship with the external company, they need to call Product Support to terminate the external company's access in EncoreAnywhere.

External organization Access Levels to your organization's patient records:

Access Level		External Organization Capabilities
Unauthorized		Not applicable
Card Download Only (Read Only)		View patient View prescription View therapy data Upload therapy data from SD Card Generate reports
Prescription Update Only		View patient Create/edit prescription View prescription View therapy data Upload therapy data from SD Card Generate reports
Patient Transfer		View patient Transfer a patient to another organization
Full Access		Edit patient View patient Create/edit prescription View prescription View therapy data Upload therapy data from SD Card Generate reports Assign or unassign care team members from clinician’s own organization

To assign an external authorization access level:

Click the Administration tab and choose External Authorizations.

External Authorizations displays.
Enter an organization name, address, postal code, clinical user name, or physician name into the Search field and click the Search button.
Organization names are listed based on the search items you entered.
Locate the desired company, practice, or doctor in the list, and click the drop-down menu under Access Level to display the available access levels
Drop-down menu displays levels of user access: Unauthorized, Card Download, Prescription Update Only, and Full Access.

Note: Verify that the chosen access level is appropriate for this organization before updating this Access Level for an external organization.
Choose the desired Access Level for the external organization.

Note: Access level will change as soon as it is selected.

Note: Authorization changes will be applied to any Locations under an Organization. For example, if an Organization has Sub-Locations and Access Level is changed to Full Access, all of the Organizations's Sub-Locations will also be given Full Access.

Note: Administrators can establish external authorizations between a Location and Sub-location. This allows Philips Services enabled users to access Philips Services patients.

Access Level is updated and saved for the external organization.