Availability

Care Orchestrator is generally available 24 hours-per-day, 7 days-per-week, but scheduled maintenance activities should be expected periodically. Users will be given at least twenty-four hours' notice prior to any scheduled maintenance activity that requires a system outage. In the event that emergency maintenance is required, advance notice may not be possible. Philips Respironics will give its best effort to notify users in advance of these emergency maintenance outages.

Philips Respironics Product Support is available 8:30 a.m. to 8:00 p.m., Eastern Standard Time, Monday through Friday, except during Philips Respironics’ scheduled holidays, to support customer's use of the Care Orchestrator application.

For more information, contact Philips Respironics Product Support.